The sudden outbreak of the new coronavirus pneumonia epidemic has made the epidemic prevention and control situation grim and posed a great challenge to customer service. Based on the idea of serving customers, Shanghai Branch actively planned and deployed, communicated and coordinated with customers in a timely manner, understood customers needs, confirmed the epidemic situation of on-site work, etc., and formulated the on-site business work plan for February.
Company customers Shu Chi Container (Shanghai) Co., Ltd., Greif (Shanghai) Investment Management Co., Ltd., Shanghai Sakura Plastic Products Co., Ltd. and other medium bulk container (IBCs) manufacturers due to the need to fight the epidemic production of sterilized water containers. On February 7, after the container department of Shanghai branch learned about the customers needs, comrade Wang yingting took the initiative to review the customers information in a timely manner, which was urgent for the customer.
The Shanghai branch held departmental video conferences, arranged work arrangements after the resumption of work, organized employees to learn about the prevention of new coronavirus, and organized learning and training: the container department trained "General Container Welding Process", the system department learned "CNAS Review Problem Rectification Measures", and the safety business department learned "Safety Production Standardization Evaluation Rules". Product Certification Dept. and Product Inspection Dept. actively participated in the training of Intelligent Transportation Product Certification, inspection/accreditation/supervision knowledge and other courses. The office of the Shanghai branch actively communicates with the Shanghai branch and the street where it is located, and actively prepares protective materials such as drugs to ensure that all work can be carried out in an orderly manner while meeting the requirements of epidemic prevention and control.
All employees of Shanghai Branch will go all out to ensure timely and high-quality service to customers while doing a good job in epidemic prevention and control. We firmly believe that as long as we do not forget the original intention and unite as one, we will surely win this epidemic prevention and control war!
