Conformity assessment-The main unit for the preparation of the Service Certification Scheme Guide and Examples.

With the rise and globalization of the service economy, it is increasingly urgent to judge whether the service meets the needs and expectations.It is a way to provide proof that the service meets the specified requirements of standards and other regulatory documents, while paying attention to the customers perception of the service results, and aims to provide all stakeholders with confidence that the service meets the specified requirements.

Basis for service certification

CNCAPay attention to whether the enterprise has the ability to stably provide services that meet the requirements of customers and use laws and regulations;

Validation results can be graded or compliance resultsBenefits of Service Certification

Obtain the incentive policies of the government or industry authorities;

Using service blueprint technology, find out the weak links of service quality, understand the service quality expected by customers, improve customer satisfaction and loyalty, and provide basis for continuous improvement of service quality;

The service certification results are graded and scored to provide a basis for the evaluation of excellence in the industry;

High degree of customization of service certificationCertificate Features;

The lack of service industry standards, or not enough to support third-party or enterprise self-evaluation, as soon as possible according to their own characteristics, the formulation of national, industry, local standards is very easy to form an industry benchmark, the industry reputation and status of enterprises is also a great improvement.