During the prevention and control of the new coronary pneumonia epidemic, under the comprehensive overall deployment of Liu Zhongji, general manager of Tianjin Branch, Tianjin Branch actively implemented the epidemic prevention and control work, while the business work was carried out in an orderly and solid manner. On the premise of ensuring safety, it is oriented to serve and meet customer needs, "think what customers think and what customers want", and solve technical problems for important customers in the jurisdiction.
On the eve of the Spring Festival, General Manager Liu Zhongji learned that important customers within his jurisdiction had encountered difficulties in handling matters such as ship transfer. After communicating with customers and CCS Tianjin Branch, he determined the service requirements and deployed the Product Inspection Department of Tianjin Branch to prepare for the corresponding work in advance.
On February 5, an urgent notice was received from the customer, requesting Tianjin Branch to complete the first draft of the technical plan document before February 13. Zhao Jinli, director of the product inspection department of Tianjin Branch, immediately set up a working group to urgently organize relevant personnel to use the network platform for technical exchanges. It is because of the outstanding performance of CCSC people, for customers to solve the difficulties, we have won the trust of customers, establish the companys brand image.
Tianjin Branch has been adhering to this service concept and wholeheartedly providing customers with high-quality service.
